Receiving & Processing New Customer Enquiries
Welcome to EAMS Solutions! In this video, we’ll show you how to receive and process new customer enquiries directly from your website. EAMS Solutions is a comprehensive Entertainment Agency Management Software designed specifically for entertainment booking agencies, helping you streamline operations, manage bookings, and grow your business with ease.
When a customer submits an enquiry on your website, it’s automatically pushed into the backend portal, ready for you to review. From there, you can send tailored SMS and email templates to guide them through your sales process. Easily convert an enquiry into a customer in the portal and follow up with quotes, contracts, and other personalised materials—all in one place.